Returning eTokens

The Secure Mail token is an asset of Orange Polska that must be accounted for in the event of:
  • termination of cooperation with Orange Polska (full-time employee and co-worker)
  • requesting the token again (e.g. due to damage, expiry of certificates)
  • damage/defect to the device.

eToken should be returned to:

Orange Polska
Cyberbezpieczeństwo/Centrum Certyfikacji Signet
ul. Piotra Skargi 56
03-516 Warszawa

Recovery of encryption keys

If you need to recover your encryption keys and be able to read old encrypted mails, send a completed request to

The instructions are available in both Polish and English versions in PDF format